Last updated: November 2025
1. Who We Are
Hope from Heaven e.V. is a Christian non-profit organization dedicated to helping children and families in Tanzania through food programs, family support, and church building projects.
Contact:
Hope from Heaven e.V.
Email: contact@hopefromheaven.org
2. Data We Collect
We collect only the information needed to communicate with supporters and donors:
- Name, email address (newsletter, contact forms)
- Donation information (via PayPal, Stripe, or other processors)
- Technical data: none
3. How We Use Your Data
- To send mission updates, newsletters, and thank-you messages
- To process donations and issue receipts
- To analyze website performance (anonymous data only)
Your data is never sold or shared for commercial purposes.
4. Legal Basis
Processing is based on:
- Your consent (newsletter, contact form)
- Contractual necessity (donations)
- Legitimate interest (analytics, improving website content)
5. Data Storage and Security
All data is stored on secure, encrypted servers.
Only authorized staff have access.
SSL encryption protects all data transmitted through our site.
6. Third-Party Services
We use the following trusted services, all GDPR-compliant:
- PayPal / Stripe – donation processing
- Newsletter – newsletter management
- Google Analytics – anonymous traffic analysis
- YouTube – for video embedding
Each third party maintains its own privacy policy.
7. Your Rights
You have the right to:
- Access, correct, or delete your data
- Withdraw consent at any time
- Request data portability
- File a complaint with a supervisory authority
8. Cookies
We do not use cookies on this website and we do not store tracking identifiers.
9. Children’s Privacy
We do not knowingly collect personal data from minors under 18 without parental consent.
10. Updates to This Policy
We may update this policy occasionally.
The latest version will always be available on this page.
Contact:
For privacy questions, please email: contact@hopefromheaven.org